Behind_Visas

TLScontact
Uncovering the Injustices of the Visa Industry

Preferred Service Provider for Visa Applications to Multiple European Countries outsourcing this service, TLScontact has been continuously growing. Many Tunisians perceive the visa application procedure as a humiliation. In addition to these discriminatory practices, the company seems to employ a tax optimization scheme through Luxembourg.

Visa outsourcing: States dance in the shadows of the private sector

When it comes to applying for a visa to Europe, service providers such as TLScontact have become an essential part of the process. Supposed to facilitate the application process, this kind of outsourcing to private companies actually creates a distance between the applicant and the company, absolves states of their responsibility, and puts profit above all else. An analysis.
| 24 June 2023

Investigating the Lucrative Visa Business: From Tunisia to Luxembourg

TLScontact, a subsidiary of the renowned Teleperformance Group, has established itself as a pivotal visa service provider for European destinations, leading to amplified fees for Tunisian applicants. In 2019 alone, TLScontact Tunisie generated remarkable profits exceeding the 8 million dinar mark. Before they reachTeleperformance, however, this revenue  is  routed to Luxembourg, known as a tax haven.
| 23 June 2023

Getting a Schengen Visa, a humiliating journey

A large number of Tunisians express a sense of humiliation when going through the visa application process. Inconsistent appointments, endless paperwork and unexplained rejections are common. In this report, inkyfada has compiled accounts from several individuals who share a collective feeling of frustration and dissatisfaction with the unfair visa system.
| 22 June 2023